1. Eligibility for Returns

We accept returns under the following conditions:

• The product received is damaged or defective.

• The product delivered is incorrect (wrong variant or quantity).

• The return request is made within 7 days of receiving the product.

Note: Items must be unused, unopened, and in their original packaging to be eligible for return.

2. Refund Process

If your return is approved, you can choose one of the following refund options:

• Refund: The refund will be credited to your original payment method within 7-10 business days after approval.

3. Steps to Initiate a Return or Refund

To initiate a return or refund:

1. Contact us at Phone: +91 98880-39318 or Email: info@mgnaturaloylz.com.

2. Provide your order details and the reason for the return.

3. Once your request is approved, we will guide you through the return process.

4. Non-Returnable Items

Certain items are not eligible for return:

• Products purchased on clearance or during promotional sales.

• Opened or partially used products.

• Items without proof of purchase.

5. Shipping Costs for Returns

• If the return is due to an error on our part (damaged, defective, or incorrect product), we will bear the return shipping costs.

• For other reasons, the customer is responsible for return shipping charges.

6. Important Notes

• Refunds and replacements will only be issued after the returned item is received and inspected.

• MG Natural Oylz reserves the right to deny returns or refunds if the product does not meet the eligibility criteria.